Shipping policy

SHIPPING POLICY

Last Updated: February 11, 2026

Processing Time

Orders are typically processed within 1-3 business days (Monday-Friday, excluding holidays). You will receive an email confirmation once your order has been shipped with tracking information.

Shipping Methods & Delivery Times

United States:

Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days
Express Shipping: 1-2 business days

International Shipping:

We ship worldwide! International orders typically arrive within 7-21 business days depending on destination and customs processing.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method
Free shipping may be available on orders over a certain amount (as displayed at checkout)

Order Tracking

Once your order ships, you'll receive a tracking number via email. You can track your package through the carrier's website.

Customs & Duties (International Orders)

International customers are responsible for any customs fees, duties, or taxes imposed by their country. Kuppa Ink is not responsible for delays caused by customs.

Lost or Damaged Packages

If your package is lost or damaged during shipping, please contact us at support@kuppaink.com within 7 days of the expected delivery date. We'll work with the carrier to resolve the issue.

Address Changes

Please ensure your shipping address is correct before completing your order. We cannot change addresses once an order has been processed. Contact us immediately if you need to make changes.

Undeliverable Packages

If a package is returned to us as undeliverable due to an incorrect address or failed delivery attempts, we will contact you to arrange reshipment. Additional shipping fees may apply.

Questions? Contact us at support@kuppaink.com